Real the intake shape, the redaction floor, and the fields a ticket carries — product, framework, and stage travel with it so you never retype context.Demo the submit action. Ticket persistence activates with the app deploy — this form does not send anything from the static site.
Support · Submit a ticket
Open a ticket.
Tickets carry your product, framework and stage, so you never retype them. Bodies are stored already-redacted — nothing you paste is kept unredacted. Submission wires up with the app deploy.
Product
Framework
Where are you stuck?
What's happening?
Before you paste — redact your secrets
Never paste DB passwords, your sv_licenseKey, API keys, or full connection strings. Secret-like values are stripped server-side before storage — the safest secret is the one that never leaves your server.
In the live app this posts to the support intake, redacts secrets at ingest, and opens a ticket scoped to your account. Prefer a grounded first read? Run the Install Concierge first.