Support
Support that answers.
First response under 24 hours, severity-1 hotfixes under 12 hours, changelogs and last-update dates in public. Abandonment is this market's disease; receipts are the cure.
First response — under 24h (service commitment)
Severity-1 hotfix — under 12h
Free updates within a major version · public, dated changelogs
Ways to get help01 / 01
Install Concierge
Answer three things, paste the error, and get a grounded, doc-cited read — with a worked sample diagnosis you can audit right now.
Diagnose an install →Troubleshooting
The load-order and boot errors that trip up most installs, the correct ensure order, and the escrow files you must never edit.
Read the fixes →Submit a ticket
Open a ticket that carries your product, framework and stage — you never retype context. Secrets are stripped before anything is stored.
Open a ticket →